Return & Refund Policy

To request a return or a refund, please email and include order number which was emailed upon processing of the order;

The returned item must be within 7 days from the date of receipt;

The item must in unopened same as the condition that you received with the original packaging with the sales invoice;

The item had been used or damaged, the refund was not allowed;

If the parcel was lost during the shipping process, OMBACPLUS was not being responsible;

Once the item been checked, the refund will be transferred to the customer within 30 days after the confirmation.

Please return your purchase to the following address:

No,2A, Lorong Perusahaan Maju 13, Taman Perusahaan Pelangi 13600, Perai.

For other questions or inquiry please contact 04-5101568.