Privacy Policy

IONIC GLOBAL SDN BHD (1293753-X) is committed to protecting the privacy and security of any personal data collected. The information collected is voluntarily submitted by the customers. The personal data will be collected during the account registration.


PERSONAL DATA WE COLLECTED:

· Personal details (such as name, age, gender, identity card number, passport number, date of birth, education, race, ethnic origin, nationality, citizenship);

· Contact details (such as address, email, phone numbers);

· Family information (such as marital status);

· Credit/debit card number and expiry date.


USE OF PERSONAL INFORMATION:

· To process customer’s order;

· To customize customer’s profile information;

· For internal usage with legal requirements, update customer’s status of online shopping;

· To update the latest news to the customer like promotions, and events;

· To conduct internal statistical analysis.


DISCLOSURE

OMBACPLUS will keep confidential all information collected through the website. Customer may request to obtain information, check with OMBACPLUS about their personal information to update or limit the processing information:

· Subsidiaries, holding companies, associated companies or affiliates of OMBACPLUS;

· Relevant third parties (in or outside of Malaysia) as required under law, under the relevant contractual relationship; 

· Professional advisers such as external auditors, legal advisors, financial advisors or any other third party required by law, regulation or by-law, court order or other legal processes;

· Any other person or company that has undertaken to keep such information confidential, provided they have a right to such information. 

Where OMBACPLUS deals with third parties, specific security and confidentiality safeguards will be put in place to ensure customer's personal data protection rights remain unaffected.


CUSTOMER’S RIGHTS

Customers may request to obtain information, check with OMBACPLUS holds customer’s personal information. Customers may contact us through Contact Us (Hyperlink).

The request for accessing to customer’s personal information will respond as soon as reasonably can, including the access that unable to provide to customers. (OMBACPLUS no longer hold the information).

OMBACPLUS does not impose any charge for a request for access but may charge the customer a reasonable fee to access and retrieval costs. 

For complaints about privacy, OMBACPLUS will establish in consultation with the customer following the process, including time frames, for seeking to resolve the customer complaint.


CHANGES TO OUR PRIVACY POLICY

OMBACPLUS has the right to do any changes/updates Privacy Policy contents without giving prior notice to the customers. The announcement will be made on website. Please make sure look for latest Privacy Policy. This policy is not a contract, nor does it suggest any obligation on our part with another party.


SECURITY

OMBACPLUS do apply appropriate security application for this website to prevent the information collected from customers leak to third parties, illegal disclosure or hackers. However, bear in mind that any information transmitted through the Internet is NOT 100% guaranteed safe and secure.